Enhancing Customer Experience: Introducing Value-Added Services in Freight Forwarding
In the rapidly changing landscape of the 21st century, sea and air freight logistics have evolved beyond their traditional role of moving goods from point A to point B. While supply chain management and storage remain fundamental aspects of this industry, there is a new approach that brings added value to the logistics process: Value-Added Services (VAS). Read about the significance of VAS in logistics and how it reshapes the supply chain. Value-Added Services in Logistics Value-Added Services encompass a wide range of services that span beyond facilitating the transportation of goods. These are tasks that customers would otherwise have to perform themselves, thus enhancing the overall efficiency of the supply chain. Far more than post-production work, VAS covers the entire value creation chain. From pre-assembly to functional testing and surface cleaning, they play a crucial role in streamlining logistics operations. Evolution of VAS in Air Freight Logistics The evolution of VAS wa